Privacy Policy

Handling of Personal Information

WAGASHI ISSHO (hereinafter referred to as "our school") recognizes the importance of protecting customers' personal information and has established the following personal information protection policy, which we will comply with.

Types of Personal Information Collected

Our school may collect the following personal information:

• Name
• Email address
• Phone number
• Address (when necessary)
• Lesson participation records
• Allergy information (for safety purposes)
• For children's classes: Age information

Purpose of Use of Personal Information

The collected personal information will be used for the following purposes:

• Accepting, confirming, changing, and canceling lesson reservations
• Operating lessons
• Responding to inquiries
• Statistical analysis for service improvement
• Emergency contact
• Notifications about events and campaigns
• Payment processing

Provision of Personal Information to Third Parties

Our school will not provide customers' personal information to third parties except in the following cases:

• When there is customer consent
• When required by law
• When necessary to protect human life, body, or property
• When particularly necessary for improving public health or promoting the sound growth of children

Our school may provide personal information to service providers (for analytics, advertising, reservation management, etc.) to the extent necessary to achieve the purposes of use. In such cases, we ensure appropriate contracts and management are in place.

Our school uses third-party services such as "AirRSV" and "airKitchen" as reservation systems. Each of these services has its own privacy policy that applies.

Security Measures for Personal Information

Our school takes the following measures to prevent leakage, loss, or damage of personal information and for other security management of personal information:

• Use of SSL encrypted communication
• Access restrictions to personal information
• Regular security reviews
• Proper storage of documents (locked management)

The retention period for personal information shall be the period necessary for the purpose of use, and thereafter it shall be properly disposed of.

Use of Cookies and Tracking Technologies

Our website uses cookies and tracking technologies for the following purposes:

• Access analysis with Google Analytics
• Advertising measurement with Meta Pixel (Facebook Pixel)
• Improving user convenience

We also use Meta Conversions API (CAPI) to send event data server-side. This helps us accurately understand how visitors use our site and enables us to deliver more relevant advertising and improve our services. When you submit a booking request, we may send a hashed (encrypted) email address to Meta for advertising measurement purposes.

Additionally, we use Meta Pixel's "Automatic Advanced Matching" feature. This feature automatically detects information you enter into forms on our website (such as name, email address, phone number, and address) and may send this data to Meta in a hashed (encrypted) format. This is used for advertising measurement and to deliver more relevant advertisements to you. The transmitted data is hashed and cannot be reversed to its original form.

The service providers we use for analytics and advertising may have servers located outside of Japan.

You can refuse to accept cookies through your browser settings, but some functions may not be available. You can also opt out of analytics and advertising tracking by selecting "Decline" on the consent banner that appears when you visit our site.

Customer Rights

Customers may request disclosure, correction, deletion, or suspension of use of their personal information held by our school.

Contact Information

For inquiries regarding the handling of personal information, please contact us at:

Compliance with Laws and Regulations / Revision of Privacy Policy

Our school complies with the Personal Information Protection Act and other laws and regulations, and will review and improve the content of this policy as appropriate.

This policy may be revised in accordance with amendments to laws and regulations or changes in our school's business operations. In the event of significant changes, we will notify customers individually.

Last updated: January 14, 2026